Air for tests and pilots, sea once a SKU is proven. Air gets you to a marketplace in 5–9 days at 6–10× the per-unit cost. Sea is 25–45 days at much lower per-unit cost. We model both before you commit.

Who is the Importer of Record?

In most cases, your US LLC or local entity is. For brands that don’t want to set one up immediately, we can be the IOR in select markets for a transit fee.

How are returns handled?

For FBA, Amazon handles initial return acceptance; we receive non-resalable returns at our partner warehouse and either refurbish, repackage, or write off. Each cycle hits your monthly P&L line by SKU.

ScalerLabs service

Ship

Air and sea freight. FBA prep. Last-mile partners. Returns and RTO handled at the warehouse, not your inbox.

Book a call about shipPricing: Hybrid (retainer + revenue share)

Overview

Logistics is where most cross-border launches die. Air freight that didn’t budget for the IOR. Sea freight that landed when the listing was suspended. Returns that piled up in a 3PL warehouse no one had keys to.

We move inventory from your factory in India to the customer abroad on a single piece of paper. Freight, customs, FBA prep, last-mile, returns, RTO. One contact, one P&L line per market.

What’s included

6 concrete deliverables in this scope of work.

Freight planning
Air or sea recommendation per market and SKU, with landed-cost forecasts.
Export clearance
IEC + AD-Code-linked shipments, MEIS/RoDTEP recovery where eligible.
Import clearance
Importer of Record where you don’t have a foreign entity, duty + tax remittance.
FBA prep
Labelling, polybagging, bundling, FNSKU compliance, shipment plan creation.
Last-mile partners
Curated 3PL options for MFN or own-channel orders in each market.
Returns + RTO
Reverse logistics handled at warehouse — resalable triage, refund processing, write-offs reported monthly.

Frequently asked questions

The questions every brand asks us in the first 30 minutes.

Air or sea?
Air for tests and pilots, sea once a SKU is proven. Air gets you to a marketplace in 5–9 days at 6–10× the per-unit cost. Sea is 25–45 days at much lower per-unit cost. We model both before you commit.
Who is the Importer of Record?
In most cases, your US LLC or local entity is. For brands that don’t want to set one up immediately, we can be the IOR in select markets for a transit fee.
How are returns handled?
For FBA, Amazon handles initial return acceptance; we receive non-resalable returns at our partner warehouse and either refurbish, repackage, or write off. Each cycle hits your monthly P&L line by SKU.

From our Insights

Long-form playbooks that go deeper than this overview.

FBA vs FBM for Indian Sellers: When Each Wins
Fulfilment by Amazon or Fulfilment by Merchant? The answer depends on your unit economics, category, and how risk-tolerant your launch is.
Read playbook →

Ready to scope ship?

30-minute free call. Walk away with a plan and a realistic timeline, even if you don’t hire us.

Book a 30-min call